Cancellation Policy

Notice of cancellation shall be submitted by the client in writing by mail with an authentic reason(s), then refund procedure will be made as follows:

Cancellation rule for Trekking/hiking/Tour 

• If cancellation made before 30 days of the trip departure date, 15% of the total trip cost will be charged as cancellation and rest will be adjusted in their next trip or refunded after deducting the processing charge of Nepal Rastra Bank to make a draft.
• If cancellation made before 15 days of the trip departure date, 25% of the total trip cost will be charged as cancellation, further will be the same as the above process.
• If Cancellation made before 07 days of the trip departure date 40% of the total trip cost will be charged as cancellation.
• If cancellation made within the week of departure or upon arrival in Kathmandu no refund shall be provided. Due payment should be made or claimed by the legal process.

Cancellation Rule for Peak Climbing & Expedition

• Cancellation before 60 days of the trip, 15% cancellation will be charged.
• Cancellation Before 30 days of the trip 25% cancellation will be charged.
• Cancellation Before 15 days of the trip 50% cancellation will be charged.
• Cancellation Before less than 15 days no refund will be provided.
• The cost of Climbing Permit/s already purchased is/are not refundable.

Cancellation Rule for Air ticket purchase

• If cancellation made before 30 days of the ticket departure date, 15% of the total face value will be charged as cancellation and rest will be adjusted in their next trip or refunded after deducting the processing charge of Nepal Rastra Bank to make a draft.
• If cancellation made before 15 days of the ticket departure date, 25% of the total face value will be charged as cancellation, further will be the same as the above process.
• If Cancellation made before 07 days of the trip departure date 50% of the total face value cost will be charged as cancellation.
• If cancellation made within the week of departure or upon arrival in Kathmandu no refund shall be provided. Due payment should be made or claimed by the legal process.
• No refund will be made of the deposit amount in case of cancellation of the trip for any other else reason.
• No refund will be made to clients who drop out from the journey regardless of whatever portions remain unused in the itinerary.